Booking Terms

Booking Policies

Clear client-facing terms before your event is reserved.

A simple overview of how retainers, balances, travel, cancellations, setup, safety, gallery delivery, and content usage work with Studio RDRGZ LA.

30% RetainerBalance Due 7 Days Prior30 Miles IncludedGallery Delivery
Retainer

30% Non-Refundable

A 30% non-refundable retainer is required to officially reserve your event date.

Balance

Due 7 Days Prior

The remaining balance is due 7 days before your event unless otherwise stated in writing.

Travel

30 Miles Included

Travel is included up to 30 miles from Los Angeles 90001. Additional distance may be billed at $0.75 per mile.

How Booking Works

Booking, Payments & Date Holds

Your event date is not officially reserved until the agreement is completed and the 30% retainer has been paid. Availability is first-come, first-served, and unpaid holds may be released.

Late Payments

Bookings not paid by the due date may be cancelled and the date may be released.

Overtime

Any additional time requested on site must be approved and may be billed in increments based on the package and availability.

Idle Time

If the booth is set up but paused at the client’s request, idle time may be billed separately.

Policies

Cancellations, Rescheduling & Weather

The retainer is non-refundable because your date is removed from availability once booked. Rescheduling may be allowed depending on notice and date availability.

Client Cancellation

If cancelling close to the event date, the remaining balance may still be due depending on timing and preparation already completed.

Rescheduling

One reschedule may be allowed when requested with enough notice and when the new date is available.

Outdoor Weather

Outdoor setups require flat, dry, and covered space. Rain, high winds, unsafe conditions, or venue hazards may require relocation, pause, or cancellation of service.

Photos + Files

Usage, Privacy & Gallery Delivery

If a digital gallery is included, it is typically delivered within 72 hours and retained for 60 days. Clients should download and back up their files promptly.

Content Usage

Studio RDRGZ LA may use non-private event photos or setup content for portfolio and social media unless the client opts out in writing.

Opt-Out Requests

Clients may request that gallery images not be used publicly. Setup-only content may still be requested separately when appropriate.

Gallery Retention

Galleries are retained for a limited period. Extension or early deletion may be requested when available.

Event Responsibility

Equipment, Safety & Damages

Clients are responsible for guest behavior around the booth, printer, props, backdrops, and electronics. Unsafe conditions may cause service to pause or end.

Damages

Damage or loss caused by the client, guests, or venue may be billable.

Children

Children should be supervised near equipment, cords, printers, and booth structures.

Food + Drinks

Food and drinks should stay away from electronics, printer media, props, and backdrops.

Studio RDRGZ LA

Ready to secure your date?

Submit your event details and we’ll confirm availability, pricing, and next steps.